Shipping policy

Last updated: July 27, 2026

This policy explains how TabbyTux processes and ships orders.

Order processing

We generally aim to begin processing orders within 1-3 business days, excluding weekends and holidays. Processing can take longer during launches, peak periods, or when an item requires additional verification. We will contact you if a material delay affects your order.

Shipping rates and delivery estimates

Available shipping methods, charges, and estimated delivery dates are shown at checkout when supported for your destination. Delivery dates are estimates rather than guarantees and can be affected by carriers, customs, weather, holidays, and other events outside our control.

Tracking and split shipments

When tracking is available, we will send it to the email address used for the order. Items in one order may ship separately. If that happens, you may receive more than one tracking number and delivery.

International orders

International shipments may be subject to import duties, taxes, brokerage fees, or customs delays. Unless checkout states otherwise, the recipient is responsible for charges imposed by the destination country.

Shipping addresses

Please review your shipping address before placing an order. Contact tabbytux@myyahoo.com immediately if it needs to be corrected. We cannot guarantee changes after processing begins and are not responsible for delays or losses caused by an incorrect address supplied at checkout.

Delayed, missing, or damaged deliveries

If tracking has not updated for an unusual period, a package is marked delivered but cannot be found, or an order arrives damaged, contact us with your order number. We will review the shipment and work with the carrier when appropriate.

Questions

For shipping questions, email tabbytux@myyahoo.com.